Rental Information - Policies & Procedures
| We Encourage: Happy Experiences • Lasting Memories • Fun with Family and Friends |
|
We Discourage: Pets • Parties • Overcrowding • Renting to Minors • RV’s or Campers |
| Reservations * Payments: |
| * High Season - April 3rd to September 30th |
| * Mid Season - February 27th to April 2nd |
| * Low Season -October 1st to February 27th |
| Weekly – Check- Ins on Monday or Fridays only, May 23th to September 9th (except Holidays) and can be made in advance |
| Weekends - May 23th to August 23rd made 2 weeks in advance only. All other dates may be made at any time. |
| Holidays - 4 Day Holiday Rates available for all holidays EXCEPT 4th of July. Call for Rates & Information. |
| After a reservation has been made 50% of the base rental rate must be received within 10 days. Remaining rent, 10% |
| hotel/motel tax, variable damage/cleaning deposit, a variable processing fee, optional linen rental and pet fee (if |
| applicable) must be received 14 days prior to the arrival date. Credit Card payments accepted with a 3% convenience fee. |
| We now take VISA, MasterCard, Discover and American Express. |
CHECK-IN is (4pm to 5pm from Aug. 17th to May 23rd). and (4pm to 6pm Mondays and Fridays May 23rd till Aug. 16th) |
| CHECK-OUT is 11:00 a.m. late departures will result in the loss of the security deposit + 1 full day rent. |
| Keys must be turned into our office upon departure. After keys are turned in, renter may not return to the property. |
| Cancellations * Changes * Refunds: |
| No house changes are allowed once the prepayment has been received; however, reservation date may be changed up |
| to 8 weeks prior to check-in (as available dates allow for properties $1,200.00 or less ONLY). |
| No cancellations or changes on any rental $1,200.00 or more may be made after March 15th. |
| A written cancellation notice must be received 8 weeks prior to arrival date. A refund less processing fee and $50.00 |
| cancellation fee will be issued. |
| Damage/ cleaning deposit is refundable within 30 days of your departure date. Your house MUST be left in the same |
| good and clean condition in which it was found to be eligible for deposit refund. |
| Should a mandatory evacuation order be issued for our immediate area due to a hurricane or other natural disaster a refund less |
| a prorated fee, processing fee and cancellation fee will be offered for guests with rental
dates directly effected who are unable to complete there rental. A non-refundable processing fee and cancellation fee will be deducted from any refund made due to an evacuation. Management reserve the right to move guests into comparable properties as they are available. |
| Other Information: |
| PETS - We know you love your pets; however pets are not allowed at some of our properties. Ask which properties accept pets |
| with a non-refundable pet fee. Damage deposit will be forfeited and guest's may be asked to vacate the property without a refund |
| or prorated rent if a pet or evidence of a pet is found at any property without prior arrangements. 2 Pets Per Property Maximum! |
| FURNISHINGS & EQUIPMENT - Are provided by individual owners and are not guaranteed, rebates or prorated rent will |
| not be given. Due to coastal area conditions television reception, phone connection, etc... can not be guaranteed. |
| LINENS & TOWELS - ARE NOT FURNISHED but may be rented, please refer to the “Linen Option” rate column. |
| MISUSE OR ABUSE can and will lead to eviction without refund or prorated rent. Interpretations will be determined by |
| management. |
| * Although we try to keep our website up to date with current pricing,
etc. the information provided may change without notice. Management accepts no responsibility for errors or misprints in the publication or in any other publication. |
|
** Although we will make every
attempt to work with our renters.... Management reserves the right to move
renters to a comparable property with or without notice should the need arise. |